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Lost your Username or your Password ?

  • If you lost your username, please enter your E-mail Address, leaving Username field empty, then click the Send Username button, and your username will be sent to your email address.
  • If you lost your password but know your username, please enter your Username and your E-mail Address, press the Send Password button, and you will receive a new password shortly. Use this new password to access the site.
  • If you forgot both your username and your password, please recover the username first, then the password. To recover your username, please enter your E-mail Address, leaving Username field empty, then click the Send Username button, and your username will be sent to your email address. From there you can use this same form to recover your password.

Need Help?

Are you a Shop the Hat subsciber and own a Basic or Deluxe Package? Can't figure out how to edit your business listing? Please view our "Cheatsheet" for all the information you need. Editing or viewing your user profile as you see here is different from your business listing and events. Download Cheatsheet PDF